Shipping & Delivery
Commonly asked questions about receiving your Baya products.
Orders under $200
- - $10 for Standard areas
- - $15 for Rural areas
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Orders over $200 (excludes rugs 2.5x3.5m and larger)
- - Free Shipping to Standard areas
- - Free Shipping to Rural areas
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Large Rugs (Rugs 2.5m x 3.5m and larger)
- - $45 for North Island Standard
- - $100 for North Island Rural
- - $55 for South Island Standard
- - $110 for South Island Rural
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Orders under $200
- - $10 for Standard areas
- - $30 for Remote areas
Orders over $200 (excludes rugs 2.5x3.5m and larger)
- - Free Shipping to Standard areasÂ
- - $15 to Remote areas
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Large Rugs (Rugs 2.5m x 3.5m and larger)
- - $75 to Standard areas in VIC, NSW, SA and QLD
- - $100 to Remote areas in VIC, NSW, SA and QLD
- - $100 to Standard areas in TAS, WA, NT
- - $125 to Remote areas in TAS, WA, NT
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We are unable to deliver to PO Boxes. Please provide a physical home or business delivery address.
We aim to have your order picked, packed, and dispatched within 1-2 working days, however this may vary during busy periods where dispatch times could be between 2-3 business days. General delivery lead times are as follows:
NEW ZEALAND
- - North Island – 2 to 4 working days
- - South Island – 4 to 6 working days
- - Rural delivery – add an extra day to the above
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AUSTRALIA
- - Metro Melbourne – 2 to 4 working days
- - Rest of Australia – 4 to 6 working days
- - Rural delivery – add an extra 1-2 days to the above
Please note that these are our estimated delivery times under normal circumstances. We will endeavour to inform you if lead times differ from the above at the point when you place your order.
You will receive an automated tracking link once your order has been dispatched. Alternatively log into YOUR ACCOUNT to view your tracking details.
For international orders, please Contact Us for a shipping quote.